Communicate consistent social media branding!

I know what you’re asking…

Why is my twitter background pushed up?

I was loading our clients backgrounds and the next thing I know the dark gray bar (Twitter interface) was intruding on the space of the Twitter background. Several clients Tweeted us to find out if Twitter had changed the layout. This wouldn’t be the first time this happened. Twitter has changed the layout several times since we’ve been designing (back in 2008).

Anytime the layout changes… the Twitter background becomes mis-aligned.

Here is what it looked like…

Fortunately, within a 24 hour period the Twitter backgrounds were back to normal. Sometimes there are gremlins in the system and that’s what appears to have happened. Between the time of trouble and the solution… I sent out some tweets and a support ticket.

Have you ever had a problem with Twitter?

Here are some simple steps to take in order to solve your Twitter woes.
#1 – Follow @Support on Twitter.
#2 – Check out the STATUS of Twitter at:
#3 – Tweet any issues calmly and politely.
#4 – Start at the HELP Center with trying to find out if your question is listed.
#5 – Contact Support through one of their categories listed.

UPDATE from Twitter

Hi tweetpages,

Thank you for writing to us. Our engineers are aware of this issue and are investigating what may have caused it. I’ve added your account details as an example for them to reference.

Once we’ve identified and fixed the problem, your account will be affected automatically, so there’s no need for you to check back.
While we are closing this ticket, we haven’t forgotten about your issue and hope to have a fix out as soon as possible.

We apologize for the inconvenience and thank you for your patience.

Twitter Support

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